Privacy Policy
Last updated: March 12, 2026
This Privacy Policy describes how Fenwaris collects and uses your personal information when you participate in our interactive mystery events, murder mystery dinner parties, detective role-playing sessions, and escape room challenges. We are committed to protecting your privacy and handling your data responsibly throughout your experience with us.
Information We Collect
We collect various types of information to provide and enhance our services. When you register for events, we gather your name, email address, phone number, and date of birth to verify age eligibility for our mature-audience events. We also collect payment information through secure payment processors to complete your booking.
During your participation in our events, we may collect information about your preferences, feedback, and experience. We use analytics tools to understand how you interact with our website, including pages visited, duration of visits, and navigation patterns. Additionally, we may collect photographs or video recordings during events for promotional purposes, with your prior consent.
How We Use Your Information
We use the information we collect to process your event registrations, manage your bookings, and send you event confirmations and reminders. Your contact details enable us to communicate important updates about your mystery event experience. We analyze usage data to improve our website functionality and event offerings, ensuring we provide the best detective nights and interactive experiences possible.
With your consent, we may use your email address to send promotional information about upcoming events, special offers, and new murder mystery dinner parties. We never share your personal information with third parties for marketing purposes without your explicit consent. Your data helps us create personalized experiences tailored to the 40-60 age demographic we serve.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You can request a copy of the data we hold about you or ask us to update any inaccurate information. If you wish to withdraw consent for specific uses of your data, such as promotional communications or event photography, you can do so by contacting us directly.
You may opt out of marketing communications by clicking the unsubscribe link in our emails or by contacting us. We will respect your preferences and cease promotional communications within a reasonable timeframe. Your decision to opt out will not affect our ability to send you transactional messages related to your event bookings and participation.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and provide personalized content on our website. These small files stored on your device help us remember your preferences and improve site performance. We employ both session cookies, which expire when you close your browser, and persistent cookies that remain for extended periods.
Our website uses analytics cookies to understand visitor behavior and improve our digital presence for interactive events in Ireland. We also use functional cookies to enable features like user preferences and booking history. You can manage your cookie preferences through your browser settings, though some features may not function optimally if cookies are disabled.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmitted during the booking process. Payment information is processed through PCI-compliant payment gateways, ensuring your financial data remains protected.
While we maintain robust security practices, no method of transmission over the internet is completely secure. We continuously monitor and update our security protocols to address emerging threats. However, we cannot guarantee absolute security, and any transmission of data is at your own risk. We encourage you to use strong passwords and report any suspicious activity immediately.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Event registration data is maintained for the duration of your participation and a reasonable period afterward to handle inquiries and disputes. We may retain anonymized or aggregated data indefinitely for analytical purposes and service improvement.
You can request deletion of your data at any time, subject to legal and operational requirements. Some information may be retained to comply with legal obligations, prevent fraud, or resolve disputes. We will inform you of any legal reasons we cannot comply with deletion requests.
Third-Party Links and Services
Our website may contain links to third-party websites and services, including social media platforms and partner venues for our detective nights and escape room challenges. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
When you use third-party services through our website, such as social media sharing or payment processors, their terms and privacy policies apply. We do not control how these services collect, use, or share your information, so please review their policies carefully.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any significant changes will be communicated through email or prominent notification on our website. Your continued use of our services following any updates constitutes your acceptance of the revised Privacy Policy.
We recommend reviewing this policy periodically to stay informed about how we protect your information. The date of the last update is displayed at the top of this page, allowing you to identify when changes were made.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: hello@fenwaris.world
Phone: +353 1 679 3847
Address: Pembroke Road 58, Dublin, D4, Ireland
We will respond to your inquiry within 14 business days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.