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Terms of Service

Last updated: March 12, 2026

Acceptance of Terms

These Terms of Service govern your use of Fenwaris and its services. By accessing and using our website, participating in our interactive mystery events, booking detective role-playing sessions, or engaging with our murder mystery dinner parties and escape room challenges, you agree to be bound by these terms and conditions. If you do not agree to any part of these terms, you should not use our services. We reserve the right to modify these terms at any time, and your continued use of our website following any changes constitutes your acceptance of the modified terms.

Our services are designed for mature audiences aged 40-60 and are intended for entertainment purposes only. By participating in our events, you acknowledge that you understand the nature of interactive mystery experiences and accept full responsibility for your participation. We assume no liability for any injury, loss, or damage that may occur during your participation in our events.

User Obligations and Conduct

When using our website and participating in our events, you agree to comply with all applicable laws and regulations. You are responsible for maintaining the confidentiality of any information related to our mystery scenarios, puzzle solutions, and event outcomes. Sharing spoilers or revealing solutions to other participants is strictly prohibited and may result in removal from events without refund.

You agree not to engage in disruptive, abusive, or threatening behavior during our interactive events. We maintain a zero-tolerance policy for harassment, discrimination, or any conduct that negatively impacts other participants’ experience. You must not attempt to sabotage, manipulate, or cheat during our detective games, murder mystery sessions, or escape room challenges. Any violation of these conduct standards may result in immediate removal from events and potential bans from future bookings.

Intellectual Property Rights

All content on our website, including our mystery scenarios, game designs, character development, puzzles, escape room layouts, and detective storylines, is protected by intellectual property laws. We retain exclusive ownership of all original creative works, including the design and structure of our interactive events. You may not reproduce, distribute, modify, or publicly display any of our proprietary content without explicit written permission.

By participating in our events, you grant us the right to use photographs, video recordings, and testimonials from your participation for promotional and marketing purposes, unless you explicitly opt out. Our mystery game formats, escape room designs, and event structures are proprietary and may not be copied, adapted, or replicated for commercial purposes without authorization.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or participation in our events. This includes loss of profits, data, or any other intangible losses. Our liability is limited to the amount you paid for your event booking. We do not warrant that our services will be uninterrupted, error-free, or secure.

We are not responsible for injuries, accidents, or emotional distress that may occur during our interactive mystery experiences, murder mystery dinners, or escape room challenges. Participants assume all risks associated with attendance. We strongly recommend that individuals with health conditions, phobias, or anxiety disorders assess their suitability for our events before booking. In no event shall we be held liable for any claims arising from your participation.

Termination of Services

We reserve the right to terminate or suspend your access to our website and services at any time, with or without cause, and without prior notice. Grounds for termination include violation of these terms, non-payment, abusive conduct, or any behavior we deem inappropriate. Upon termination, your right to use our services ceases immediately, and we may delete your account information.

Cancellation policies for event bookings are detailed at the time of purchase. Refunds are subject to our cancellation schedule. We may refuse service to individuals who have previously violated our terms or engaged in misconduct. We reserve the right to cancel events due to insufficient bookings, unforeseen circumstances, or operational issues, in which case we will offer alternative dates or full refunds at our discretion.

Contact Us

If you have questions about these Terms of Service or need clarification regarding our policies, we encourage you to reach out through our website contact form. We will respond to your inquiry within a reasonable timeframe. Your feedback helps us improve our services and ensure we maintain the highest standards for our interactive mystery events and interactive detective experiences.