Cookie Policy

This Cookie Policy explains how Fenwaris uses cookies on our website. We use cookies to improve your browsing experience, understand how you interact with our site, and deliver personalised content. We are committed to transparency about how we collect and use data through cookies and similar technologies.

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They allow us to remember information about your visit and preferences. These files are created by your web browser and contain data that helps us recognise you when you return to our site. Cookies serve essential functions in modern web browsing, including maintaining your session, remembering your preferences, and helping us understand how visitors use our platform. They are not harmful to your device and can be deleted at any time through your browser settings.

Types of Cookies We Use

We use several categories of cookies to enhance your experience on our website:

• Essential Cookies: These are necessary for our website to function properly. They enable basic features such as page navigation, access to secure areas, and form submissions. Without these cookies, our site would not operate correctly.
• Performance Cookies: We use these cookies to collect information about how you interact with our website. They help us understand which pages are visited most frequently, identify errors, and measure overall site performance. This data allows us to continuously improve our services.
• Preference Cookies: These cookies remember your choices and preferences, such as language settings, display preferences, and customisation options. They ensure that your experience is personalised and consistent across visits.
• Marketing Cookies: We may use cookies to track your activity across our website and third-party platforms. This helps us deliver relevant content and understand the effectiveness of our marketing campaigns.

How We Use Cookies

We use cookies to provide, protect, and improve our services. Specifically, we use them to maintain your session when you navigate our website, remember your login information if you create an account, and store your preferences for future visits. Performance cookies help us analyse traffic patterns and identify areas for improvement. We also use cookies to personalise content based on your interests and deliver targeted communications relevant to your engagement with interactive mystery events and detective experiences. By understanding how you use our site, we can optimise the user experience and ensure our website loads efficiently across all devices.

Managing Your Cookie Preferences

You have full control over cookies on your device. Most web browsers allow you to refuse cookies or alert you when they are being sent. You can manage cookie settings through your browser preferences without affecting your ability to access our website, though some features may function less effectively. To control cookies, visit your browser’s settings or preferences menu—detailed instructions are available on most browser provider websites. Please note that disabling essential cookies may impact your ability to use certain features of our website. We respect your privacy choices and will honour any cookie preferences you set through your browser.

Third-Party Cookies

Our website may contain links to third-party services and platforms that set their own cookies. We are not responsible for the cookie practices of external websites, and we encourage you to review their privacy policies and cookie statements. Third-party cookies may be used for analytics, advertising, or other purposes independent of our control. We work only with trusted partners, but your interactions with third-party services are governed by their policies, not ours.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our website following any updates constitutes your acceptance of the revised Cookie Policy. If you have any questions or concerns about our cookie practices, please reach out through the contact information available on our website.